FAQ

Why can't I post a photo of my Certilogo tag instead of the Certilogo Seal?

Scanning or entering the code from a Certilogo tag launches an authentication process that is designed for a person with the product in hand. That's no help to someone shopping online.  

The Certilogo Seal of Authentication, on the other hand, is specifically designed for reselling your product online. Answers are fast and reliable for buyers, so your items sell faster and at better prices. 

Shared a photo of your Certilogo Code by mistake? Click below to contact our customer care team at help@certilogo.com.