Off-White revolutionary Digital Warranty for a limited edition watch collection - Certilogo
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Off-White revolutionary Digital Warranty for a limited edition watch collection
Off-White
May 15, 2023
Off-White revolutionary Digital Warranty for a limited edition watch collection
New Guards Group brand, Off-White launches a revolutionary Digital Warranty for a limited edition watch collection.
Case study Off-White revolutionary Digital Warranty for a limited edition watch collection
The Certilogo and New Guards Group collaboration started in 2020, with the goal of integrating authentication solutions for their products through Certilogo’s suite of Secure by Design™ solutions.
Our collaboration

The Certilogo and New Guards Group collaboration started in 2020, with the goal of integrating authentication solutions for their products through Certilogo’s suite of Secure by Design™ solutions.

Since then, millions of New Guards Group’s garments and accessories have been connected with secure authentication services that can be easily accessed by scanning a product’s QR code.

How it works

How it works

Tailor-made warranty for a one-of-a-kind brand.

 

Off-White’s unique warranty was based on the brand’s specific requests and needs. For each watch in the limited edition collection, the packaging includes a dedicated product tag, complete with a QR and Certilogo or “CLG” code.

 

When the QR code is scanned, the buyer can authenticate and register their watch. The buyer can then generate a digital warranty document and potentially activate additional services.

 

Once the ownership is registered and the warranty certificate is generated, the buyer can access a secure record of the product and protect their purchase.

 

The warranty also ensures it maintains its value if they want to resell it through a secondhand marketplace.

Unlocking long-term value

Unlocking long-term value

Security


 

The warranty ensures that the brand is protected against counterfeiters because Certilogo’s Secure by Design™ system adds a robust layer of security.

 

Circularity


 

With a secure digital warranty, empowers customers to engage in circular services or secondhand marketplace.
The warranty enables additional benefits which include the following:

 

Benefits:

 

  • Simplified access to repair services
  • Request for replacement parts
  • Assistance with refund and return
  • Facilitates easy reselling
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