Want to verify the authenticity of your product, get access to valuable product info, or unlock exclusive brand experiences?
Use the slider to find out how it works.
The smart tag is a label, a sticker, a card or a hangtag, containing a digital enabler.
Digital enabler
The digital enabler might be a QR code or an NFC chip, or even a human-readable code.
80+ brands are already using our smart tags
Many of the brands you love have placed our smart tags on garments, shoes, watches, eyewear, perfume bottles and many more products for you to connect.
When the smart tag carries a Certilogo Code you can check the authenticity of the product by scanning the QR code, tapping the NFC chip, or connecting to the URL shown on the smart tag and using the 12-digit human-readable code.
You’re all set! Discover the magic of your connected product
Unintentionally purchased a fake? We help you get a refund.
Select the “Request a Fake Report” option at the end of the authentication process. Once you’ve answered a few questions we’ll email you an incident report to contest the charges with the seller, payment service provider or credit card.
A "connected" product is a physical product which has been made interactive by a label containing a QR code or an NFC chip, i.e. by a so-called "smart tag". By scanning the code or placing their smartphones close to the chip, consumers are directed to a site that offers services, such as the authenticity verification service, or content, such as a video of the latest fashion show, or information regarding sustainability.
A "smart tag" is a label, a hangtag or any other medium containing a QR code or an NFC chip. A smart tag makes a physical product interactive or, in other words, “connected”.
Smart tags are usually sewn onto a garment or simply attached to the packaging of a product. Depending on the product and the choices of the brand, it can be found inside a garment, on a bag, on the tongue of a shoe, on a perfume bottle, on the temple of a pair of glasses, on a watch, etc.
Smart tags that allow access to the authenticity verification service powered by Certilogo often display the CLG Code. It’s easy to find: it’s a 12-digit numeric string preceded by the acronym CLG, for example “CLG 000 000 000 000”.
The authenticity verification service powered by Certilogo allows you to check that the products you have bought or are about to buy are 100% authentic simply by using your smartphone. You just need to scan the QR code or place your smartphone close to the NFC chip to start the application and receive a reply in a matter of seconds.
The Fake Report is a free document with which Certilogo confirms that your authenticity verification on a particular product produced a negative result. You can attach this document to any complaint that you decide to submit to whoever sold you the product, to the credit card company or to the payment service you used to make the purchase.